FAQs

Where do you ship to?

We ship to UK, Europe, Australia, New Zealand and United States.

How long does UK shipping take?

2-5 working days with Hermes Delivery for most UK deliveries.
You can track your parcel here

How long does International shipping take?

10-12 working days with Royal Mail International Delivery Services
You can track your parcel here
Hermes Delivery | 2-5 working days | Moon Charged Crystals

How can you ensure your crystals are ethically-sourced?

To ensure we are working with fair-trade partners we first check that the mine standards comply with our own standards :
- Employees people only over the age of 16
- Employees are paid the minimum wage
legislated in the country where the crystals are mined.
- The mine complies with health and safety, as well environmental regulations legislated in the county where the crystals are mined.
- We only work with mines in countries with satisfactory mining regulations  regarding a fair minimum wage, and good health and safety and environmental regulations.  
We then either visit the mine, or ask for a virtual tour.
*We have cancelled  international travel due to Covid-19 restrictions and are currently working with two UK based distributors with excellent ethical sourcing policy.  For further information or links to their Ethical Sourcing Policies please contact us.
Ethically sourced crystals | Moon Charged Crystals

Can I wash my crystals?

We have lovingly nurtured and cleansed the crystals so they should be good for a while.  You can use water to cleanse your crystals, but some crystals will dissolve in water.  Rule of thumb is if it ends in 'ite' its not suitable for water and can release toxins.  
Can I wash my crystals? | Moon Charged Crystals

Why doesn't my crystal look exactly like the picture?

Crystals are very unique pieces of natural material.  They come in all different shapes and sizes.  We hand package all our pieces with stones that compliment and balance each other.  Sometimes they can look larger or smaller than the picture, but we can guarantee the specific type and quality that is advertised on the website. 
Crystals can also come with metallic residue, we clean the stones to the highest quality without having to disrupt the structure of the stones.  We use a lot of raw pieces as we have found through research that the amorphous shape omits a stronger frequency.  We would encourage our customers to appreciate the natural beauty of the rocks, and perhaps consider the Law of Attraction.... trust you will attract the perfect crystal for you.  

Crystal Essenstials for your collection | Moon Charged Crystals

Do ancient crystal work techniques actually work in the modern world?

Well you can gauge and manipulate the frequency of a crystal.  You must be reading this now from a device which will use a crystal electrically programmed to purpose, a quartz regulator chip.  Technology has become quietly reliant on crystals in the modern world. 
Nikola Tesla saw value the naturally omitted frequencies of crystals and even created a powerless crystal radio, that amplified subtle sound frequencies.  In medicine people have documented miraculous recoveries from the realignment of their chakra systems by crystals. 


 Crystals in technology | Moon Charged Crystals
on rituals.